FAQ | The Fitness Asylum

FAQ

Q: I am new to the Fitness Asylum. Do I need to fill any forms?

All participants will need to fill out an online Liability Waiver or can be filled out upon your first visit. Looking forward to meeting you!

Q: Do I need to be cleared by my doctor to participate in classes?

If you are not cleared for exercise by your physician, we do ask for written clearance from your doctor before participating in any of our programs.

Q: When is the class payment due?

We kindly ask for your payment at least 1 week prior to class start date. Classes with less than 6 paid participants will be postponed or cancelled. Also many classes DO sell out. Sign up early to get the best price and to ensure a spot. We also reserve the right to charge late fees as needed.

Q: What if I miss a class?

Most classes can easily be made up at another class time during the week. We ask that you make up any missed class during that particular session. Of course we are happy to flexible if we know your circumstances. One class substitution per session barring medical emergencies please!

Q: Do you offer refunds?

Your class fees are non-transferable and non returnable. In the case of a medical emergency or issue, we are happy to extend your session or program into the future when you have been cleared to resume your workouts.

Q: How do I register for classes?

You can register for classes via MBO.
Please familiarize yourself with our MBO policies. If you have any problems or questions regarding MBO, please contact Catherine Provencher at catherine@fitness-asylum.com.

Q: Do men work out here too?

Yes , we are co-ed and we have seen more and more men step into our classes and programs.

Q: Can my kids work out here too?

While this is an adult facility, if you plan to take the classes with your child we are happy to oblige. Kids 12-14 should be with a parent. Kids 14 and above who do not have any limitations can take class without a parent. We do periodically offer bootcamps specifically for younger kids.

Q: I have some injuries can I make modifications to the workout?

As long as you are medically cleared to workout we are happy to have you in class. Please go at your own pace and make the modifications your doctor or physical therapist has advised.

If you have any questions about any of our upcoming classes please email Bonnie Lefrak at bonnie@fitness-asylum.com.